Privacy Policy

Last updated: June 2026 (rev. 4)

1. Information We Collect

We collect only what's needed to run the product:

• Account data — your email address and hashed password, stored via Supabase Auth.
• Usage data — prospects, notes, pipeline stages, and outreach history you explicitly enter.
• Billing data — subscription status only. Full payment details are handled by Stripe and never touch our servers.
• Gmail data — only if you choose to connect Gmail. See Section 2.
• Outlook / Microsoft 365 data — only if you choose to connect Outlook. See Section 3.

2. Gmail Integration

When you connect Gmail, MarketIQ requests only gmail.send — the minimum scope required to send email on your behalf. No inbox, contacts, calendar, or other Gmail data is accessed.

MarketIQ's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

3. Outlook / Microsoft 365 Integration

When you connect Outlook, MarketIQ requests only the Mail.Send and offline_access delegated permissions via Microsoft Graph — the minimum required to send email and refresh your token. No inbox, contacts, calendar, or other mailbox data is accessed.

4. Prospect Discovery

When you use Prospect Discovery, MarketIQ searches publicly available web sources — company websites, public directories, and news articles — to surface contact and company information. We do not scrape private data, bypass authentication walls, or access any system without authorization.

Prospect data you save is stored privately in your account and is not shared with other users.

5. AI-Generated Content

MarketIQ uses the Anthropic Claude API to generate intelligence briefs, email drafts, and signal summaries. AI-generated content is clearly labeled and may be inaccurate — always review before acting on it.

Only your MarketIQ prospect and CRM data (names, companies, notes, pipeline stages, and outreach history you enter into MarketIQ) is sent to Anthropic to generate responses. Google user data obtained through Gmail — including your email address and any outreach email content — is never sent to Anthropic or any AI provider, and is never used as input to any AI or machine-learning model. See Section 2 for MarketIQ's full Gmail data commitment.

Anthropic's handling of data submitted to their API is governed by their Privacy Policy.

6. Payments

Subscriptions are processed by Stripe. MarketIQ never stores your full card number. Stripe holds payment method data under their own PCI-DSS compliance.

Subscriptions renew automatically each billing period. You can cancel anytime from your account settings.

7. Data Storage & Security

Your data is stored on Supabase (PostgreSQL) with row-level security — your data is isolated from other users at the database level. Data is stored in the US.

All data transmitted between your browser and MarketIQ's servers is encrypted in transit via HTTPS/TLS. Sensitive credentials, including OAuth access tokens for Gmail and Outlook, are protected using industry-standard security measures and secured at rest by the controls provided by our infrastructure providers (Supabase and Render).

We do not sell, rent, or share your data with advertisers or data brokers. We share data only with service providers necessary to run the product under their own data processing agreements: Supabase (database), Stripe (payments), Render (hosting), and Vercel (frontend hosting). Anthropic receives only MarketIQ CRM data you have saved in the app, solely to generate AI responses you explicitly request. Google user data is never shared with Anthropic.

Google user data — Limited Use commitment. MarketIQ uses Google user data solely to provide the Gmail sending functionality you explicitly request. Specifically, MarketIQ:
— does not sell or rent Google user data to any party;
— does not use Google user data for advertising or marketing of any kind;
— does not use Google user data to train, fine-tune, or improve any AI or machine-learning model, whether operated by MarketIQ, Anthropic, or any other party;
— does not read, modify, or delete Gmail messages — the gmail.send scope is used only to send emails you compose, review, and approve inside MarketIQ;
— does not transfer Google user data to Anthropic or any other third party except as strictly necessary to deliver the specific email-sending action you initiate.

MarketIQ's handling of Google user data complies with the Google API Services User Data Policy, including its Limited Use requirements.

8. Data Retention

MarketIQ retains your account information and usage data only as long as necessary to provide the Services or as required to comply with legal obligations. When you delete your account, your personal data is deleted or anonymized within a reasonable period, unless retention is legally required.

Google user data obtained through Gmail APIs is retained only as long as necessary to provide the Gmail sending functionality you have requested. When you revoke Google access or delete your account, Google OAuth tokens and any associated Google user data are deleted or rendered inaccessible.

You can revoke Google access at any time from your Google Account security settings, which immediately prevents MarketIQ from accessing Gmail on your behalf.

9. Your Rights & Controls

• Export your data — email support@marketiq.ai.
• Delete your account and all associated data — email us or use account settings.
• Revoke Gmail access — in your Google Account settings at any time; this immediately stops MarketIQ from accessing Gmail on your behalf.
• Revoke Outlook access — in your Microsoft Account security settings at any time.
• Cancel your subscription — in account settings; access continues until the end of the billing period.

10. Cookies

We use a single session cookie to keep you signed in. We do not use advertising or tracking cookies.

11. Changes

We'll update this page when our practices change. If we make material changes to how we collect, use, or share personal data — including Google user data obtained through Gmail — we will notify you by email before the changes take effect.

For non-material updates, continued use of MarketIQ after changes constitutes acceptance.

12. Contact

support@marketiq.ai

13. LinkedIn Extension

The optional MarketIQ Chrome Extension accesses LinkedIn pages you navigate to in order to assist with outreach preparation. Here is what the extension does and does not do with your data:

• What it reads. When you visit a LinkedIn profile, the extension reads the page structure (button labels, compose fields) to detect whether a Message or Connect button is present. It does not scrape or store profile content, connection lists, or personal data from LinkedIn.
• What it inserts. The extension inserts AI-generated draft text into LinkedIn's message compose field or connection note textarea — only when triggered by you from the MarketIQ dashboard.
• Status signals. After you manually send a message or connection request, the extension sends a minimal status signal (prospect ID and action type) to MarketIQ's backend so your pipeline can be updated. No message content is sent at that point.
• What it does not do. The extension never auto-sends messages, connection requests, or follow button clicks. It does not read your LinkedIn inbox, contacts list, or any data beyond the current page's action buttons and compose fields.
• Storage. Your MarketIQ auth token is stored locally in Chrome's extension storage on your device, not transmitted to third parties.

You may disconnect the extension (via the extension popup) or remove it entirely (via Chrome's extension manager) at any time. Removal stops all data access immediately.