Terms of Service

Last updated: May 2026

1. The Service

MarketIQ provides relationship intelligence tools — prospect discovery, pipeline management, outreach drafting, and AI-generated summaries — for individual users. We are in private beta. Features may change, be added, or be removed at any time.

2. Acceptable Use

You agree to use MarketIQ only for lawful purposes. You may not:

• Scrape, harvest, or redistribute data from MarketIQ at scale.
• Use the platform to send unsolicited bulk email (spam).
• Attempt to access other users' data or circumvent security controls.
• Use discovered contact information to harass, threaten, or deceive people.
• Violate any applicable law, including CAN-SPAM, GDPR, or CCPA.

3. Outreach Responsibility

MarketIQ helps you draft outreach and manage relationships — it does not send messages on your behalf unless you explicitly trigger sending. You are solely responsible for every message you send, including compliance with applicable anti-spam laws in your jurisdiction.

MarketIQ does not guarantee any response rate, interview, offer, or outcome from outreach conducted using the platform.

4. AI-Generated Content

MarketIQ uses AI to generate intelligence briefs, email drafts, and signal summaries. These are aids, not authoritative facts. AI-generated content can be inaccurate, incomplete, or outdated.

You are responsible for reviewing all AI-generated content before acting on it or sending it to others. We make no warranties about the accuracy or fitness for purpose of AI-generated content.

5. Subscriptions & Billing

Paid plans are billed on a recurring basis (monthly or annually) via Stripe. Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date.

You can cancel anytime from your account settings. Cancellation takes effect at the end of your current billing period — you retain access until then. We do not issue refunds for partial billing periods except where required by law.

We reserve the right to change pricing with reasonable advance notice.

6. Your Data

You own the prospect data, notes, and content you create in MarketIQ. We store it on your behalf. If you delete your account, we delete your data. See our Privacy Policy for full details.

7. Termination

We may suspend or terminate your account if you violate these terms or if your use creates legal or reputational risk. We'll give notice where reasonably possible. You can close your account at any time by emailing us.

8. Disclaimer of Warranties

MarketIQ is provided "as is" without warranty of any kind. We don't guarantee the service will be uninterrupted or error-free, or that prospect data discovered through the platform will be accurate or up to date.

9. Limitation of Liability

To the maximum extent permitted by law, MarketIQ's total liability for any claim is limited to the amount you paid us in the 3 months before the claim arose. We are not liable for indirect, incidental, or consequential damages — including lost revenue, lost opportunities, or outcomes from outreach conducted using the platform.

10. Changes to These Terms

We may update these terms from time to time. We'll note the date above and, for material changes, notify you by email in advance. Continued use of MarketIQ after changes constitutes acceptance.

11. Contact

support@marketiq.ai

12. LinkedIn Extension

MarketIQ offers an optional Chrome Extension that assists with LinkedIn outreach preparation. By installing and using the extension you agree to the following:

• Not affiliated with LinkedIn. MarketIQ is not endorsed by, affiliated with, or sponsored by LinkedIn Corporation. LinkedIn is a registered trademark of LinkedIn Corporation.
• Your responsibility. You are solely responsible for ensuring your use of the extension complies with LinkedIn's User Agreement, Professional Community Policies, and any applicable laws. MarketIQ makes no representation that use of this extension is permitted under LinkedIn's terms.
• Authorization. By installing the extension, you authorize it to read the LinkedIn profile pages you navigate to and to insert AI-generated draft text into LinkedIn's message compose fields on your behalf — solely to facilitate outreach preparation.
• No auto-send. The extension never automatically sends messages, connection requests, or follow button clicks. All sends and connection decisions require explicit manual action by you.
• No guarantees. We do not guarantee delivery of any message or connection request, nor that use of the extension is safe for your LinkedIn account. Account actions taken on LinkedIn remain solely your responsibility.

You may disconnect or uninstall the extension at any time through Chrome's extension manager.